I have problem with this channel on 12528 V 2220

I have 3 cases:
octagon 4008 - channel scanned. no video audio only (message showned: no data on trasponder)
octagon sx8 one - signal is showned but channel NOT scanned.
dvb-s2 tuner of my sony 55x8508c: channel scanned and normal vision

who has normal vision?with which satellite receiver?

thank you